Q: Are you the factory?

A: We are Manufacturer located in Dongguan,China.Specialized in labeling machine and packaging industry for more than 10 years,have thousands of customer cases,welcome for factory inspection.

Q:How to make sure your labeling quality is good?

A:We are using strong and durable mechanical frame and premium electronic parts such as Panasonic,Datasensor,SICK...to make sure stable labeling performance.What’s more,our labelers approved CE and ISO 9001 certification and have patent certificates.

Q:How many machines your factory have?

A:We produce standard and custom-made adhesive labeling machine.By automation grade,there are semi automatic labelers and automatic labeler;By product shape,there are round products labelers,square products labelers,irregular products labelers,and so on.Show us your product, labeling solution will be provided accordingly.

Q:What’s your quality assurance terms?

Forall strictly implement responsibility of the post,

1) When you confirm order,the design department will send the final design for your confirmation before production.

2) The designer will follow the processing department to ensure each mechanical parts are processed correctly and timely.

3) After all parts done,designer transfer responsibility to the Assembly Dept,which need to assemble the equipment on time.

4) Responsibility transferred to Adjustment Dept with the assembled machine.Sales will check the progress and feedback to customer.

5) After customer’s video checking/factory inspection,sales will arrange the delivery.

6) If customer have problem during application,Sales will ask the After-sales Dept to solve it together.

Q:Confidentiality Principle

A:We will keep All Our Clients’ Design,Logo,and Sample on our archives,and never show to the similar clients.

Q: Is there any installation direction after we received the machine?

A: Generally you can apply the labeler directly once receive it,because we have adjust it well with your sample or similar products.Besides,instruction manual and videos will be provided.

Q: What label material does your machine use ?
A: Self-adhesive sticker.

Q: Which kind of machine can meet my labeling requirement?
A:Pls supply your products and label size (picture of labeled samples is rather helpful), then suitable labeling solution will be suggested accordingly.

Q:Is there any insurance to guarantee that I will get the right machine I pay for?

A:We are an on-site check supplier from Alibaba. Trade Assurance provides quality protection, on-time shipment protection and 100% safe payment protection.

Q:How could I get the spares of machines?

A:Non-artificial damaged spares will be sent freely and shipping free during 1 year’s warranty.